salt creek wine company Shipping Policy
Age Requirement
The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order through our website, you are representing yourself to us as at least 21 years of age and that the person to whom it is being shipped is at least 21 years of age. We reserve the right to ask for proof of identity before processing an order.
Title to the wine you order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in your state.
An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. We cannot ship wine to PO Boxes or APO addresses.
Carrier and DeliveryTimes
We ship Ground, Next Day Air, and 2nd Day Air via FedEx:
- Ground Service - approximately 1-6 business days in transit
- 2nd Day Air - 2 business days in transit
- Next Day Air - 1 business day in transit
Under normal circumstances, most orders will be processed the day following your online order. We can usually ship your order within 2 to 4 days (not including holidays and weekends) after it has been processed. Depending on your location, your order will be an additional 1-5 business days in transit. If there will be a delay longer than that, we will contact you via email.
Our normal carrier (FedEx) will usually attempt to deliver your order at least three times. If our carrier is unable to deliver due to customer-caused reasons (i.e., no adult available to sign for the order, incorrect address provided, etc. ), we will attempt to communicate with you and schedule redelivery at your expense. Failing that, we will credit you for the product and applicable sales tax only, minus a 15% restocking fee.
During times of extremely hot or cold weather, we recommend using 2nd Day or Next Day shipping to avoid having your order be exposed to the extremes of hot and cold for an extended period in transit. Please Note: We are not responsible for wine that arrives damaged due to heat or cold, so please plan accordingly when you choose your shipping option.
Restricted States
Please note that some states have laws on the shipment of alcohol that prohibit us from shipping to addresses in those states.
Click here to see list of states and the types of products we can ship to those states.
Billing Information
Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card you will be informed and the order will not be processed until we hear from you.
Shipping and Handling Costs
The shipping costs are automatically calculated at the time the order is placed. If you would like to know the shipping cost to a particular area, please select your items and enter your zip code in the shopping cart. Prices of our wines do not include shipping/handling charges, which vary depending on destination, number of bottles ordered and choice of delivery options.
Legal Disclaimer
The buyer assumes title of the wines once purchased. By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her.
Questions?
If you have any further questions about our shipping policy, please contact us.